USABILITY EVALUATION DIMENSIONS OF MOBILE HEALTH APPLICATION FOR ELDERLY: A SYSTEMATIC REVIEW

摘要

With the increase in the elderly population as a group of potential mHealth users, the need for mHealth applications increases to help overcome the limitations of elderly users. The challenges caused by aging factors in computer use are widely recognized. However, usability studies show that mHealth is still not suitably designed for elderly users. To improve mHealth design aimed at elderly users, we need usability evaluation dimensions that are in accordance with elderly characteristics to identify usability problems in mHealth applications.This study conducting Systematic Literature Review (SLR) using PRISMA to identify the challenges faced by the elderly and usability dimensions that are most widely used to evaluate mHealth applications for Elderly users, then select and propose usability dimensions that match with the elderly characteristics. Six key categories of elderly challenge influencing usability of mHealth and nineteen most-used usability dimensions on mHealth applications were identified. Nine usability dimensions are most suitable for evaluating mHealth applications for the elderly were also selected. The model, however, is incomplete without evaluation criteria and metrics. Criteria and metrics will be developed as a complete model for the next phase of this study.