The article presents an analysis of modern approaches to the concepts of “information and educational environment” and “digital educational environment”, in which modern students -future bachelors-develop competencies in the field of intercultural communication. Special attention is paid to the consideration of the features of professional training, as well as the requirements for future specialists. The problems of modern digital education closely follow from the problems of verbal interaction of communicants in the educational environment. The considered issues of updating the needs for an educational product cannot be separated from the realization of the possibilities of didactic and methodological support for digital education, which is realized in the communicative interaction of a student and a teacher. The authors conducted a number of experimental studies in the field of studying the needs of students in educational services and the opportunities for teachers to effectively realize their educational potential. The authors offer recommendations for improving educational technologies in the context of digitalization, improving the technical and communicative literacy of teachers, conducting trainings and trainings aimed at increasing the stress tolerance of teachers, providing them with comfortable working conditions in remote mode, modernizing the system of technical regulation in the process of providing educational activities, conducting explanatory work with students, motivating them to contact work in remote access, improving the culture of group and interpersonal communication
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