PRACTICAL COMPETITIVE INTELLIGENCE The Role of Ethics in Competitive Intelligence

摘要

Tips for conducting ethical communications that build trust and reduce liability. My phone is ringing at the desk in my (home) office. An official from an agency I emailed a document request to the day before is on the line. After the introductions, we have the following conversation: OFFICIAL: "I'm sorry, but I need to ask this: Can you tell me who your client is?".