With the development of 5G, the advancement of basic infrastructure has led to considerable development in related research and technology. It also promotes the development of various smart devices and social platforms. More and more people are now using smart devices to post their reviews right after something happens. In order to keep pace with this trend, we propose a method to analyze users’ sentiment by using their text data. When analyzing users’ text data, it is noted that a user’s review may contain many aspects. Traditional text classification methods used by smart devices, however, usually ignore the importance of multiple aspects of a review. Additionally, most algorithms usually ignore the network structure information between the words in a sentence and the sentence itself. To address these issues, we propose a novel dual-level attention-based heterogeneous graph convolutional network for aspect-based sentiment classification which minds more context information through information propagation along with graphs. Particularly, we first propose a flexible HIN (heterogeneous information network) framework to model the user-generated reviews. This framework can integrate various types of additional information and capture their relationships to alleviate semantic sparsity of some labeled data. This framework can also leverage the full advantage of the hidden network structure information through information propagation along with graphs. Then, we propose a dual-level attention-based heterogeneous graph convolutional network (DAHGCN), which includes node-level and type-level attentions. The attention mechanisms can analyze the importance of different adjacent nodes and the importance of different types of nodes for the current node. The experimental results on three real-world datasets demonstrated the effectiveness and reliability of our model.
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