A Study on the Application of Electronic Management in the National Commercial Bank NCB Libya

摘要

The aim of the paper is to identify the obstacles of the application of electronic management in the strategic planning of the National Commercial Bank NCB, the extent to which the bank employees are familiar with e-management and the extent to which e-management contributes to achieving quality requirements. The study society is limited to bank employee in NCB 10 members of the employees, the tool used is a quantitative method, and the results indicate the weakness of the application of electronic management and weak planning in the NCB from the point of view of the employees. The propose of this research is to how improve and enhance the E management in NCE and how to develop the NCB employees. In this paper I have done an interview with the NCB bank employees in order to gain information related to my study. The study emphasizes the importance of implementing electronic management as it is in line with the current technological development. The result of this study is that participants pointed to several factors which had shaped the impact of the new system (electronic management). These included: 1) the increased monitoring capacity and accountability created by the new system, allowing member staff to monitor and better communicate with each other; 2) flexibility of the system that made it easier for member staff to enter and transfer information; and 3) preparedness and collaboration between and within departments that played a key part in how staff perceived the system. Member bank staff welcoming the chance to redesign some work processes.