A SURVEY ON THE STRUCTURE OF SERVICING ACTIVITIES CARRIED OUT WITHIN THE TECHNICAL MAINTENANCE SERVICES OF FARM VEHICLES AND MACHINES

摘要

The study presents an analysis of issues concerning technical maintenance of domestic agricultural production. Actions in the area of maintaining the technical readiness of farm vehicles and machines offered by producers in authorised distribution networks were characterised. Internal and external factors occurring in the process of the operation of products were presented. Requirements addressed to authorised servicing points and works carried out by servicing point employees were discussed. The survey also included technical maintenance, i.e. pre-sales inspections, and inspections and repairs carried out during and after the warranty period. The series of surveys included the years 2003-2010. The surveys were conducted in the enterprise carrying out authorised distribution and servicing activities of farm vehicles and machines. The quantitative structure of the servicing was presented in a graphic form and was subject to a statistical analysis with the use of the R program, version 2.14.1. The trend as well as random and seasonal fluctuations for a series of monthly observations were defined. The temporal distributions of the work conducted by the Service Department were analysed and evaluated in the context of the calendar of agrotechnical operations.