The Effects of PMBOK Knowledge Areas on the Phases of ERP Implementation

摘要

The main current issue in Iran is the lack of standard mechanism in order to implement a successful ERP projectsbased on the project management’s standards. In this paper, in addition to the views of the customer team (client), theviews of the executing team (implementer) and the views of project management specialists were also considered.Expansion of the community created a better position for analysis. The Necessity/Implementation matrix is presentedand the critical knowledge aspects are defined through the theoretical studies within this field and an analytical evaluation of standard inputs and outputs in PMBOK. Furthermore, the matrix is implemented by an evaluation of theimportance of knowledge management during the variance phases within the implementation. The additional factor isthe employer’s view on the extend of how the knowledge is translated into practical and systematical solutions. Comparing methodology of two ERP projects as case study, and PMBOK knowledge areas as standard of project management, shows the critical knowledge areas based on the opinion of team of experts, the implementer team and theemployers. Subsequently, the reasons for the criticality of each area of knowledge are analyzed.