Using a social platform as an internal communication tool: A case study

摘要

In 2017, the Karolinska Institutet University Library conducted a project to replace the existing Intranet with a new improved tool. At the start of the project, we assumed it would result in a new, improved version of the existing Intranet. However, the project group eventually decided to replace the original Intranet with a combination of three tools that we believed would better meet the library staff’s needs.