Women in situations of violence: limits of assistance

摘要

This paper analyzes the limitations of the care of professionals of family health teams provided to women in situations of violence in the integrated care network in a city in the northwest region of Rio Grande do Sul state, Brazil. The data is part of a survey conducted with six teams participating in family health care in the course of eight meetings, in which the group identified the limits and potential of the practice. The causes of limits, solutions and improvement actions were discussed in a movement of reflection, action and learning. The empirical material was recorded, transcribed and subjected to Bardin's thematic content analysis. The results show the lack of coordination between the sectors of the network; lack of protocol, flow and organization of reference and counter-reference; inefficiency of police, judiciary and security sectors; and the lack of professionals to work on violence against women and in the perspective of the network as restrictive conditions for efficient practice. The need is highlighted for greater support of municipal managers to the professionals for networking and encouragement through the qualification and ongoing education courses that address issues such as gender equity, guarantee of rights and a care network.