A Study on Factors Influences Behaviour Intention towards Passenger Rail Transportation

摘要

Environment concerns are developing trends as the number of private vehicles in Malaysia has expanded each and every year. The needs for effective and efficient public transportation services are crucial to attract more people to use public transport, hence overcoming the issue of traffic congestion. Rail as sustainable transport capable help in a decrease of private vehicles utilized and in addition accomplish green environment. The aim of this study is to determine the factor that influences behaviour intention towards rail transportation. All the predictor variables are involves in the study. The data were collected from 384 local peoples that stay in Klang Valley through questionnaire. The sampling method used in the study is non-probability. The outcomes of this study are expected encourage people to use the rail transportation services provided in Malaysia. In this study, attributes such as services reliability, fares, safety and security will be investigated to show the relationship between this variables and the behaviour intention of passenger on choosing rail transport. Data collected were then analysed using correlation and multiple regression analysis.