The paradigm of interaction between humans and computers has shown changes to the new paradigm of interaction in line with the rapid development of advanced technology in Human Computer Interaction (HCI). The motivation of this study is based on a report from the New Media Consortium in 2015 which shows the importance of cultural heritage by presenting the expected development of technology that can be referenced by museums to upgrade an existing virtual museum system in order to optimize its use by visitors. However, a new interaction paradigm is still in the experimental phase and is not yet widely implemented. The preliminary study was conducted to analyze the key issue that still exists with virtual heritage in the technological aspect and evaluation. Qualitative data collection through interview was used in this study which involved 10 respondents. The findings show aspects of storytelling, interface design and evaluation of user experience as key issues that still exist in the virtual inheritance.
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