Industrial Validation of Software Outsourcing Partnership Model (SOPM): A Case Study Protocol

摘要

Software outsourcing partnership (SOP) is a type of client-vendor cooperative relationship for achieving mutually beneficial goals and is totally based on mutual trust and commitment. Usually, a fruitful outsourcing association may possibly convert to outsourcing partnership. The development of SOP depends on the employment of various factors like ‘mutual inter-dependence and shared values’, ‘organizational proximity’, ‘reciprocal trust’, ‘effective communication’, ‘joint management’, and ‘high-quality production’. We have identified a list of 142 ‘practices’ for 14 critical factors using Systematic Literature Review (SLR) methods. For the validation of the findings of SLR, an industrial survey was conducted. We have then distributed these factors and practices in five levels of the SOP model. The objective of this paper is the development of a protocol for evaluation of SOP model in the industrial environment. This evaluation will check the suitability of the newly developed model in real world settings and will inform about areas where model needs improvements according to the requirement of the software industry.