System Developers' Nature of Work Characteristics and Their Relationship with Organizational Commitment and Job Satisfaction

摘要

IT professionals’ level of organizational commitment and job satisfaction is important in minimizing turnover,improving job performance, minimizing absenteeism, and increasing the level of job involvement. This study exploresvarious nature of work characteristics as a contributing factor to IT professionals’ organizational commitment and jobsatisfaction. Nature of work for the IT context of systems development is specified in this study as meaningfulness of work,task autonomy, task feedback, the level of group cohesion, and the level of role stress. Data were gathered from a survey of124 IT professionals in systems development roles to capture perceptions regarding the specified nature of work constructs onjob satisfaction and organizational commitment. The results of this study indicate that organizational commitment ispositively related to job satisfaction and meaningfulness of work and negatively related to role stress. The results alsoindicate that job satisfaction is positively related to group cohesion and negatively related to role stress. Findings extend priorresearch by assessing the individual impact of specific nature of work characteristics on IT professionals’ job satisfaction andorganizational commitment and providing new insight into group cohesion for the IT context. IT managers can use thisinformation to increase employee organizational commitment and/or job satisfaction by considering role stress, groupcohesion, and job characteristics when making project assignment and job/work design decisions.