Treating the recent unconscionable situation uncovered at the VA with personnel _ shake-ups/resignations, AG Investigations, Congressional Hearings, and impassioned Presidential Speeches will not solve the problem! Indeed they are most likely to have iatrogenic consequences...they will make the underlying problem worse! Nor is the only organization facing this situation. The painful fact of the matter is that the root cause of these kinds of situations is staring us in the face...any and every time we look into a mirror.
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