The series of articles in the British Journal of General Practice have provoked some thought, for me, concerning the imminent introduction of Advanced Access to our practice.1-4 We were among the practices recruited to the National Primary Care Collaborative (NPCC) first wave. During the last 3 years we have been developing other aspects of our practice. In particular, the infrastructure, which includes both the building in which we work, and the use of the IT resources to become ‘paper-light’. We have also become a personal medical services practice, in which, theoretically, patients are no longer allocated to an individual GP.
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