NURSING WORKLOAD, STRESS/BURNOUT, SATISFACTION AND INCIDENTS IN A TRAUMA INTENSIVE CARE UNITS

摘要

Objective: to analyze the influence of workload, stress, Burnout, work satisfaction, the nursing teama??s perception of the care environment, and the presence of adverse events in a Trauma Intensive Care Units. Method: an observational study conducted at the Intensive Trauma Therapy Unit 195 patients were prospectively followed for the collection of incidents, and instruments were used to measure Nursing workload, stress, Burnout, job satisfaction and work environment assessment by the nursing team. Data were analyzed using appropriate statistics for the study. Results: we observed 1,586 incidents, predominantly no harm incidents (78.44%). Among the nursing staff, 77.40% had average levels of stress; 17.00% presented Burnout; 56.6% were dissatisfied and considered the environmental characteristics to be inadequate. Nursing workload was high (73.24%). An association between incident and length of stay was found. No harm incidents were associated with nursing workload. Conclusion: identifying associated factors can prevent the occurrence of incidents.