This article contributes to the ongoing knowledge from the first decade of operating living labs with a study on the coordination of novel innovation activities in living labs. The article provides an organizational model for living labs to order the activities that eventually will allow the conceptualization of living labs as innovation systems, thus giving user involvement a more central role in innovation process theories. This article shows how innovation networks systematically align their activities to reliably achieve their objectives. Next to this interpretivist theoretical contribution, the article contributes relevant practical insights to technology innovation management practitioners based on in-depth living lab cases that exhibit interesting, relevant, and new activities.
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