Evaluation of Barriers of Corporate Social Responsibility Using an Analytical Hierarchy Process under a Fuzzy Environment—A Textile Case

摘要

The ventilating crisis of Corporate Social Responsibility (CSR) issues in the textiles industry resulted in the engagement of many researchers in the analysis of CSR and its related factors throughout the globe. Some researchers in developed nations extend their policies beyond the boundary of CSR in the textiles industry, but some developing contexts are still limited to this boundary, including India, due to facts that have not yet been revealed. Hence, to fill this gap, this study reveals the factors that are resisting the implementation of CSR in the textiles industry with the assistance of a proposed model, and this model is validated with a case industry situated in southern India. Common barriers are collected through various reliable means, and among those common barriers, the essential barrier was identified with the assistance of the case industrial manager through an Analytical Hierarchy Process (AHP) under a fuzzy environment. The results show that financial constraints comprise the main barrier to the implementation of CSR in the Indian textiles industry, which is then further validated with feedback from case industry managers. This study offers both societal and scientific insights, identifies limitations, and provides an approach that may be extended in the future once additional factors are implemented.