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Research on Fuzzy Comprehensive Evaluation of Passenger Satisfaction in Urban Public Transport

机译:城市公共交通旅客满意度模糊综合评价研究

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Bus has become an integral traffic mode for urban residents along with the development of public transport system; and as a kind of public service, urban public transport is the basic infrastructure closely related to people, and style="font-family:Verdana;">is style="font-family:Verdana;">also require style="font-family:Verdana;">d style="font-family:""> style="font-family:Verdana;">to style="font-family:Verdana;">constantly improv style="font-family:Verdana;">e style="font-family:Verdana;"> its service levels to better serve people. style="font-family:""> style="font-family:Verdana;">Therefore, how to evaluate its service level has become one of the important projects that need to be studied. Based on establishing the mathematical model of fuzzy comprehensive evaluation and illustrated by the case of Xi’an, this paper verifies the model rationality, assesses the bus development level in Xi’an, and further puts forward countermeasures for its bus services according to the results.
机译:随着公共交通系统的发展,公交车已成为城市居民不可或缺的交通方式。作为一种公共服务,城市公共交通是与人息息相关的基本基础设施, style =“ font-family:Verdana;”>是 style =“ font- family:Verdana;“>还需要 style =” font-family:Verdana;“> d style =” font-family:“”> style = “ font-family:Verdana;”>到 style =“ font-family:Verdana;”>不断改进 style =“ font-family:Verdana;”> e style =“ font-family:Verdana;”>的服务水平以更好地为人们服务。 style =“ font-family:”“> style =” font-family :Verdana;“>因此,如何评估其服务水平已成为需要研究的重要项目之一。在建立模糊综合评价数学模型的基础上,以西安为例,验证了模型的合理性,评估了西安公交发展水平,并根据结果提出了公交服务对策。 。

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