Psychosocial risks and the job activity of banking sector employees

摘要

Background: Psychosocial risks, via stress mechanism, may negatively influence employees’ health and work activity. Both thescale and the type of these risks depend on job specificity in particular occupation or sector. The aim of the study was to characterizethe categories of stressors occurring in the banking sector and their effects on employees’ performance. Material andMethods: The studied subjects were 484 employees tested with the questionnaire method. The Scale of Psychosocial Risk wasused as a research tool. Results: The more the employees are exposed to threats connected with work content, work context, pathologiesand specific factor, the less satisfied they are and the more frequently they declare turnover intention. However, rarelydoes it change their engagement or absence. The subjects felt the effects of risks, regardless of their stressfulness. It turns out thatindividual’s well-being is rather related to work context, e.g. relations with co-workers or salary, than to the character of tasks.It was observed, that with age, employees are less resistant to work context related to threats, which results in frequent absence.Conclusions: Most of the results comply with the literature data. The work environment diagnosis may be based only on the occurrenceof psychosocial risks, regardless of the subjectively experienced stress. The conclusions can be used by both employersand specialists in occupational stress prevention. Med Pr 2014;65(4):507–519