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Fundamental Role of Marketing in the Banking Sector

机译:市场营销在银行业中的基本作用

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Marketing is the process of introducing and promoting the product or service to the market and encourages sales from the buying public. The study examines the fundamental role of marketing in the Nigerian Banking Industry. Nigerian banking sector has been characterized by an unethical marketing practices which have resulted to poor handling of customers of certain banks. The aim of the study is to ascertain the extent of marketing practices in Nigerian banks and the role marketing plays in bank’s performance. The study was designed around a survey research. Data collected were analyzed in tables and tested the research hypotheses with the analysis of variance (ANOVA) statistical techniques. Findings revealed a direct positive relationship between marketing and bank performance. It then concludes that Nigerian banks engage in marketing to a considerable extent and marketing plays a significant role in the banking sector. Hence, recommend that bank’s should increase their marketing efforts to enable them perform optimally and out perform competition.
机译:营销是将产品或服务推向市场并向市场推广的过程,并鼓励购买大众进行销售。该研究考察了营销在尼日利亚银行业中的基本作用。尼日利亚银行业的特点是不道德的营销做法,导致某些银行的客户处理不善。该研究的目的是确定尼日利亚银行的营销实践的程度以及营销在银行绩效中的作用。该研究是围绕一项调查研究而设计的。在表中分析收集的数据,并使用方差分析(ANOVA)统计技术测试研究假设。调查结果显示,营销与银行绩效之间存在直接的正向关系。然后得出结论,尼日利亚银行在很大程度上从事营销活动,而营销在银行业中起着重要作用。因此,建议银行加大营销力度,以使其表现最佳,并在竞争中脱颖而出。

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