A conceptual framework for technology-enabled and technology-dependent user behavior toward device mesh and mesh app

摘要

The device mesh and mesh app revealed by Gartner as the future strategic technology trend are able to predict people's need from their historic data, then provides the needed services or service innovation to support their activity engagement. However, many theories have identified that it is the motivation, rather than technology, that drives people to engage in activities or tasks. For this reason, this study builds a conceptual framework by integrating the extant logic and theories to explore how future technology would generate benefits for people. It integrates task-technology fit (TTF) model and motivation theory (mainly expectancy-value theory) to explain such technology user behavior. It also points out the difference between technology-enabled and technology-dependent user behavior and concludes that too much emphasis on the role of technology with too little attention on motivation would distort technology user behavior, and the role of technology as well.