Experiences of hospitalized patients with the venipuncture process

摘要

Objective: To understand the representational components, the origins of the participants' experiences with venipuncture process, their perceptions and (im)explicit markers of care demands according to Neuman. Methods: Social Procedural Representation research, conducted with hospitalized adults with punctured veins in a hospital in Minas Gerais. Sample of 149 people with full selection. Individual interviews recorded using clipping and collage of comic books' technique. Content analysis applied NVivo and Neuman's theory. Results: Most participants were female age a?￥ 50 years. Experiences contemplated own accounts, with third parties, families and professionals, perceived as dialogic, expressing feelings/behaviours, values, information/knowledge and representational objects, with those with families less significant due to the focus on care. Conclusion: Selected comic books' speech fragments and images demonstrate exposure to stressors (intrapersonal, interpersonal and extra personal), presenting gaps in the demands of nursing care when integrating relational, cognitive/specialized and instrumental technologies.