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Corporate Image Cognition Influence Perceived Quality and Purchase Intention Empirical Research

机译:企业形象认知对感知质量和购买意愿的影响实证研究

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Based on the theory of corporate image and perceived quality, we researched influence of consumers corporate image cognition on consumers perceived quality and purchase intention. We take the telecoms operator as practical example to do questionnaire survey and analyze the data with SPSS16.0 and structural equation model; the research results show that consumers’ corporate image cognition directly and prominently affects perceived quality instead of consumer purchase intention; It also shows that in china marketing environment, the social image of corporate image has the greatest effect on consumer perceived quality, followed by staff image and marketing image.
机译:基于企业形象和感知质量理论,研究了消费者企业形象认知对消费者感知质量和购买意愿的影响。我们以电信运营商为例进行问卷调查,并采用SPSS16.0和结构方程模型对数据进行分析。研究结果表明,消费者的企业形象认知直接且显着地影响感知质量,而不是消费者的购买意愿。这也表明,在中国的营销环境中,企业形象的社会形象对消费者感知质量的影响最大,其次是员工形象和营销形象。

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