PARTNERS' COMPATIBILITY SYNERGISTIC MODEL: A WAY FORWARD TO ACHIEVE SUCCESS BY WEIGHING ADVANTAGES AND DISADVANTAGES OF OUTSOURCING

摘要

This conceptual paper after thorough review of literature developed model for outsourcing success which is creating value for business through synergistic approach. Through partners’ compatibility synergistic effect as what role organizational culture, same management and operating philosophies, organizations are asserting for the success of outsourcing engagement. Framework proposed in this paper providing a balanced framework for the success of outsourcing through human capital as organizations have to retain human capital to create efficiency and reduce cost. It is contributing to body of knowledge from new dimension. By harnessing the concepts of human capital, knowledge sharing and partners’ compatibility organization can achieve outsourcing success. In this stratum synergistic involvement of focal and vendor organization by having rippling effect, create value for business which is the underlying objective to develop this model of outsourcing success.