A Finite Capacity Single Server Queuing System with Reverse Reneging

摘要

In this paper, we develop and introduce the concept of reverse reneging in queuing theory. We study a finite capacity, single-server Markovian queuing model with reverse reneging. The queuing model developed in this paper is a new advancement in the theory of queues. The steady-state solution of the model is obtained and different measures of performance are derived. Finally, the sensitivity analysis of the model is performed.