Development plans and the state of e-tourism: Case study in Novi Sad

摘要

The main idea of this paper is the fact that the development of travel and tourism industry is closely connected to the growth and impact of ICT. It is necessary that governments, realizing the economic and social value of tourism, create a necessary infrastructure able to accommodate this development. Authors define the main concepts of e-tourism in the world today, analyzing them in this case study. Development plans and the actual state of e-tourism in Novi Sad, the capital of the Serbian province Vojvodina, are presented separately. There is also information about the state of implemented ICT solutions for e-tourism in this region.