Examining qualitative factors influencing on business-to-customer websites using fuzzy methods: Comparison of Iran with developed countries

摘要

This study investigates the moderating effect of two socio-demographic variables which are employee gender and organizational tenure in competency-performance relationship. Data was gathered from 210 Malaysian employees at the Department of Agriculture. To test the moderating effects, two hypotheses were raised and tested. Theoretical model and hypothesis in this study were tested using moderated multiple regression (MMR) analysis. Results revealed that there are no moderating effects for gender. In other word, gender did not moderate the relationship between competency and performance. However organizational tenure significantly affected the relationships between competency and performance; where by the relationship was stronger for longer tenured employees.?Results would provide information for managers to improve the employees’ performance.