The Library Department Head in the Context of Matrix Management and Reengineering

摘要

Academic libraries are experiencing significant organizational changes that are having an impact on the library department head. The library department head’s job has undergone a dramatic shift from what was, until relatively recently, the typical middle manager’s line command position in the bureaucratic hierarchy. Literature analyzing these changes has been reviewed and is discussed in the context of a specific effort to reengineer library technical service operations.