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Strategic Planning and Competitive Advantage of ICT Small and Medium Enterprises in Kenya

机译:肯尼亚ICT中小企业的战略规划和竞争优势

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The Paper is the research findings on the role of strategic planning and competitive advantage of ICT Small and Medium Enterprises in Kenya. Literature suggests that the contemporary business environment in which organisations operate is increasingly becoming uncertain and unpredictable. Significant changes are mostly driven by technological changes, globalisation and trade liberalisation. As a result, like large enterprises, SMEs are facing new and unexpected challenges that threaten their competitiveness. While most countries acknowledge the critical role that SMEs contribute to their economies, both as an engine of growth and sustainable development, many questions still remain unanswered as to the determination of the critical challenges facing SMEs and how these challenges could be addressed to improve their competitiveness. These challenges have increased the need for empirical information which is essential for decision making in addressing issues that are likely to enhance SMEs survival and growth. It is noted that there has been no adequate research studies on the role of strategic planning and competitive advantage of SMEs. This study contributes to the need to address the research gaps and thus explored the role of strategic planning and competitive advange of SMEs in Kenya. The study population consisted of 238 ICT SMEs from Nairobi and its environs. A sample size of 146 firms constituting 61 per cent of the total population was selected through stratified sampling. The study aimed to collect data from 438 respondents from top, middle and lower management teams. Structured questionnaires with closed and open ended questions was used for data collection, 239 responses were received from 123 ICT firms a response rate of 55 per cent and 84.2 per cent respectively. Key characteristics of strategic planning including formality, environmental analysis processes both internal and external orientations, strategies adopted, and implementation and control were recorded. Data analysis was done using descriptive statistics, factor analysis, t-test, ANOVA, correlation, correlation matrixes and regression analysis. The key findings revealed that strategic planning has significant and positive influence in performance of SME’s. The test of hypothesis revealed that strategic planning has positive and significant influence on competitive advantage. The study demonstrated strategic planning as a learning tool and a strategic resource which is consistent with the underlying assumptions of resource based theory, systems theory, chaos theory and balanced score card model assumptions. It is envisaged that, this kind of research is likely to generate useful discussions on the role of strategic planning and performance, of SMEs. It is apparent that entrepreneurs of SMEs cannot ignore strategic planning as significant changes in competitive advantage is the result of change or effective application of strategic planning. Policy makers and academicians may need to address the capacity needs of SMEs and develop strategic planning model that address the challenges that SMEs encounter in a dynamic environment.
机译:本文是关于肯尼亚ICT中小型企业战略规划的作用和竞争优势的研究结果。文献表明,组织运作所处的当代商业环境正变得越来越不确定和不可预测。重大变化主要由技术变化​​,全球化和贸易自由化驱动。结果,像大型企业一样,中小型企业也面临着威胁其竞争力的新的和出乎意料的挑战。尽管大多数国家都承认中小企业是经济增长和可持续发展的引擎,它们在经济中所发挥的关键作用,但对于确定中小企业面临的关键挑战以及如何应对这些挑战以提高竞争力,许多问题仍未得到解答。这些挑战增加了对经验信息的需求,这对于解决可能提高中小企业生存和增长的问题的决策至关重要。应当指出,关于战略规划的作用和中小企业的竞争优势,还没有进行足够的研究。这项研究有助于解决研究空白,因此探讨了肯尼亚中小型企业战略规划和竞争优势的作用。研究人群包括来自内罗毕及其周边地区的238家ICT中小企业。通过分层抽样选择了146家企业,占总人口的61%。该研究旨在收集来自高层,中层和下层管理团队的438位受访者的数据。收集了具有封闭式和开放式问题的结构化问卷,收集了123家ICT公司的239份答复,答复率分别为55%和84.2%。记录了战略计划的关键特征,包括形式,内部和外部环境分析过程,采用的策略以及实施和控制。使用描述性统计,因子分析,t检验,方差分析,相关性,相关性矩阵和回归分析进行数据分析。主要发现表明,战略规划对中小企业的绩效具有重大而积极的影响。假设检验表明,战略规划对竞争优势具有积极而重要的影响。该研究表明战略规划是一种学习工具和战略资源,与基于资源的理论,系统理论,混沌理论和平衡计分卡模型假设的基本假设相一致。可以预想,这类研究可能会引起有关中小企业战略规划和绩效作用的有益讨论。显然,中小型企业的企业家不能忽视战略规划,因为竞争优势的重大变化是战略规划的变化或有效应用的结果。决策者和院士可能需要解决中小企业的能力需求,并开发战略规划模型来应对中小企业在动态环境中遇到的挑战。

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