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Preoperative patient education: can we improve satisfaction and reduce anxiety?

机译:术前患者教育:我们可以提高满意度并减轻焦虑感吗?

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Background and objectives Patients’ knowledge deficits concerning anesthesia and the anesthesiologist's role in their care may contribute to anxiety. The objective of this study was to develop anesthesia patient education materials that would help improve patient's satisfaction regarding their knowledge of the perioperative process and decrease anxiety in a community hospital with a large Spanish-speaking population. Methods A survey (Survey A) in English and Spanish was administered to all adult anesthesiology preoperative clinic patients during a 4-week period. The data were analyzed and then a patient education handout was developed in both English and Spanish to assist with our patients’ major concerns. A second survey (Survey B) was administered that was completed after the education handout had been put into use at the clinic. The survey asked for basic demographic information and included questions on satisfaction with regard to understanding of anesthesia as well as worries regarding surgery and pain. Results In the patients who received the handout, statistically significant improvement was found in the questions that asked about satisfaction with regard to understanding of type of anesthesia, options for pain control, what patients are supposed to do on the day of surgery, and the amount of information given with regard to anesthetic plan. There was no difference in anxiety related to surgery in patients who received the educational handout compared to those patients who did not. Conclusions Patient education handouts improved patient's satisfaction regarding their knowledge of the perioperative process but did not reduce anxiety related to surgery.
机译:背景和目标患者在麻醉方面的知识不足以及麻醉师在其护理中的作用可能会加剧焦虑。这项研究的目的是开发麻醉患者教育材料,这将有助于提高患者对围手术期知识的满意度,并减少西班牙语人口众多的社区医院的焦虑症。方法在4周内对所有成人麻醉术前门诊患者进行英语和西班牙语调查(调查A)。对数据进行了分析,然后开发了英语和西班牙语的患者教育讲义,以协助解决我们患者的主要问题。进行了第二次调查(调查B),该调查在诊所使用教育资料后完成。该调查要求提供基本的人口统计学信息,并包括对麻醉理解的满意度以及对手术和疼痛的担忧等问题。结果在接受讲义的患者中,在对麻醉类型的理解,疼痛控制的选择,患者在手术当天应该做什么以及满足的数量方面的满意度方面,发现统计学上的显着改善有关麻醉计划的信息。与未接受教育救济的患者相比,接受手术治疗的患者与手术相关的焦虑没有差异。结论患者教育资料提高了患者对围手术期知识的满意度,但并未减少与手术相关的焦虑。

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