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Sick Note to Fit Note: one trust’s project to improve usage by hospital clinicians

机译:病假至健康笔记:一个信托基金的项目,旨在提高医院临床医生的使用率

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Introduction In April 2010, the government introduced a new Statement of Fitness to Work or ’Fit Note' for patients requiring time off of work or adaptations to their work due to illness. Responsibility to issue these documents has shifted from primary to secondary care. Hospital clinicians are required to issue for inpatients and for outpatients where clinical responsibility has not been taken over by the general practitioner (GP). However, awareness of this change is lacking. Misdirecting patients to their GP for the sole purpose of receiving a ’Fit Note' is an unnecessary use of appointment time and negatively impacts on patients. King’s College Hospital NHS Trust receives a number of quality alerts from primary care regarding this issue. Methods A trust-wide educational initiative was designed and implemented to increase staff awareness of Fit Notes and their correct usage in order to reduce the number of patients being misdirected to their GP to obtain one. Interventions included direct staff engagement, a trust-wide promotional campaign and creation of an electronic version of the document. Results Uptake of the electronic version of the Fit Note has steadily increased and there has been a fall in the number of quality alerts received by the trust. However, staff awareness on the whole remains low. Conclusions Patients being misdirected to their general practice for Fit Notes is an important issue and one on which the baseline level of awareness among hospital clinicians is low. Challenges during this intervention have been in penetrating a trust of this size and getting the message across to staff. However, digitising the Fit Note can help to increase its use.
机译:引言2010年4月,政府针对因病休假或需要适应工作的患者推出了新的工作适应性声明或“体贴说明”。签发这些文件的责任已经从初级保健转移到了二级保健。如果全科医生(GP)尚未承担临床责任,则医院的临床医生必须向住院病人和门诊病人签发。但是,缺乏这种变化的意识。仅出于接收“健康记录”的目的而将患者误导至其全科医生,是不必要的预约时间,会对患者产生负面影响。国王学院医院NHS信托从初级保健部门收到了许多有关此问题的质量警报。方法设计并实施了一项范围广泛的教育计划,以提高工作人员对Fit Notes及其正确用法的认识,以减少误诊GP的患者数量。干预措施包括直接员工参与,一次全信任的促销活动以及创建文档的电子版本。结果电子版Fit Note的使用量稳步增长,并且信托收到的质量警报数量有所下降。但是,员工的整体意识仍然很低。结论患者误以其一般习惯使用Fit Notes是一个重要问题,并且医院临床医生的基线认识水平较低。干预过程中的挑战在于如何获得这种规模的信任,并将信息传达给员工。但是,数字化“适合注释”可以帮助增加其使用范围。

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