Breakthrough Solutions Often Require a Whole New Company

摘要

The Nuasis NuContact Center~® is a new approach to routing and responding to customer inquiries. It combines the best capabilities of self-service applications with live agent assistance to provide companies with the greatest flexibility when responding to customers. The system intelligently routes any type of customer contacts - phone calls, e-mail, web chat, voice messages, fax - in a consistent manner on a single system. It is the system of choice for mission-critical call centers over legacy ACD, IVR, and CTI systems.