Volt Delta Launches Oasis Smart-station

摘要

Volt Delta recently announced OASIS Smart-Station as an addition to the company's OASIS contact center suite of products. The new solution provides contact center agents with full telephony and media management capabilities, as well as a clear way of presenting all required applications and services including the use of individual tabbed views for each individual agent application. According to VoltDelta, as each call arrives these tabs are automatically popped and configured ready for use by the agent.