SugarCRM, Syntellect Add Offerings, Grow Businesses

摘要

Two leading suppliers, SugarCRM (www.sugarcrm.com) and Syntellect (WWW.SyntelleCt.COm) have been growing their offerings in three dimensions - product enhancements, acquisitions and partnerships. SugarCRM rolled its developments out at its SugarCon users' conference in April 2011. Here are the highlights: • Upgrades to the Sugar 6 platform and features. There is integration with web meeting tools including Cisco WebEx Meeting Center and Citrix-GoToMeeting. Also, Sugar 6 users can upload, manage and share Google Docs right inside the Sugar 6 user interface. The Sugar Activity Streams collaboration tool now permits replying to individual posts, view user profile photos within posts, integrate Sugar users' Facebook news feeds and integrate the Twitter streams. The Sugar product now supports 22 languages, including those diat are right-to-left. The platform is also easier for administrators to set which included languages are available to users. There is now support for the Oracle 1 lg Database and greater support for IBM system-i users. And Sugar 6 is now part of the solutions included in BitNami Cloud Hosting, which simplifies running applications on Amazon Web Services platform.