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Why the Service Help Desk is Changing, and What It Looks Like

机译:服务帮助台为何要更改以及其外观如何

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摘要

As Hollis "Terry" Bradwell Ⅲ, executive vice president and CIO at AARP, noted in his keynote speech at last year's ITEXPO, IT staffs have traditionally served as supports teams, but now they are moving into a more central role at their companies, as businesses work to transform themselves in light of the digital revolution.
机译:正如AARP执行副总裁兼CIO Hollis“ Terry” BradwellⅢ在去年ITEXPO上的主题演讲中指出的那样,IT员工历来是支持团队,但现在他们正在公司中扮演更重要的角色,企业致力于根据数字革命进行自我转型。

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