RISKY BUSINESS: MAXIMIZING PERFORMANCE BY EFFECTIVELY MANAGING ON THE RISK-CRISIS FRONT ER

摘要

Risk management is a well-developed field where key concepts have been defined and explored in a variety of contexts. When risk mitigation fails, though, an organization often faces a crisis. Less has been written about crisis management, with the dominant themes in the literature being leadership and communication in crisis situations. Since risk and crisis management are so closely related, there is significant benefit to be achieved by integrating the two fields into one set of diagnostics and management tools. The goal of the Integrated Risk and Crisis Management (IRCM) interest group at CAM-Ⅰ is to explore this integration, modifying existing thought and practice to enable organizations to maximize their risk position while actively managing on the edge of the risk-crisis frontier.