Getting to the root cause of the problem

摘要

In construction we seem to be solving the same problems over and over. While it may be because we have lots of employee turnover and we don't share lessons learned (causing new people to repeat the same mistakes), it may also be because most of our solutions are not getting to the root cause of the problem.rnThe following are some obvious facts about problems:rn1. Problems happen all the time. They are big and small. Some are worth investing time to resolve and some are not.rn2. Everyone deals with problems, only the dead no longer have them.