A Virtual Concierge Contained on a Pocket PC is a neat perk to offer regular hotel guests, but Fairmont Hotels is hoping a pilot project with Hewlett-Packard will lay the ground work for what might mean increased revenue possibilities down the road. Last month Fairmont hotels rolled out wireless-enabled HP iPaq Pocket PCs to its president's club members for use during business and leisure stays. The project is being extended to 41 of the chain's hotels around the world, with 20 locations in Canada. Users can access restaurant reviews, information on attractions, retrieve personal e-mail and surf the Web.
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