IT Metrics

摘要

Measuring IT has always been a challenge for CIO's. yet metrics and benchmarks are the foundation of a good continuous improvement process. CEIs statistics provide excellent benchmarks by industry as well as organization size. Key CEI metrics that should be compared on an annual basis include: 1. IS Budget Comparison 2. IS Budget Percentage of Change 3. IS Budget as a Percentage of Total IT Spending 4. IS Budget as a Percentage of Revenue 5.IS Budget Breakdown by Line Item 6. IS Staffing Comparison.