RITCH ALLISON BECAME CEO OF DOMINO'S IN JULY 2018 at a challenging moment. His predecessor had just led the company on a very successful 10-year tear. And third-party home food-service delivery was becoming a hugely disruptive competitive challenge for the Ann Arbor, Michigan-based leader of the global pizza business. But Allison has reaffirmed Domino's dedication to handling its own delivery and to relying on home-grown digital technology to expand and streamline how customers can order and receive pizzas. "Fundamentally, I don't want to put another entity between Domino's Pizza and our customers," says Allison, who was co-leader of the restaurant practice of Bain & Co. before joining Domino's in 2011 and soon becoming president of the chain's immense international operations. And the 52-year-old has already put his stamp on the CEO job at Domino's, including appearing in one of the brand's TV ads.
展开▼