Seconded to Stagecoach Merseyside to control three existing depots and merge two new, underperforming ones as Engineering Director two years ago, Tony has inspired his teams to be more pro-active and passionate about their job. He raised standards across all five depots and his fresh, approachable manner has improved engineering and operations communications to ensure all depots are working together as a team to achieve ultimate customer satisfaction. His managers now have tools to analyse defect and breakdown information and lost mileage has reduced by 30% across his existing depots. The judges were impressed by Tony's professionalism and his passion for developing his staff at all levels.
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