Roger French made several accurate, insightful observations in his Insight Track column last month.The item about printed timetables is particularly relevant. I totally agree that Arriva Midlands ceasing the printing of timetables in Leicester is a disgrace. Looking at its latest timetable leaflets (illustrated below), it could have saved a lot of expense by not using glossy paper and not printing so many irrelevant pictures of apparently happy, smiling people on an Arriva bus. People simply want to know what time the bus is due and where it goes.I am chairman of Campaign for Better Transport (Leicestershire) and we meet Arriva's local management quite regularly. At our last meeting, we brought this matter up and were told that this was an initiative of its marketing department, done without any recourse to local management.
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机译：罗杰·法文（Roger French）上个月在其“洞察跟踪”专栏中做了几项准确而有见地的观察。 r n有关印刷时间表的项目特别相关。我完全同意Arriva Midlands停止在莱切斯特印刷时间表的做法是可耻的。查看其最新的时间表传单（如下图所示），可以通过不使用光面纸并且不打印大量无关紧要的，看上去很开心，面带微笑的人在Arriva公交车上的照片而节省大量费用。人们只是想知道公交车的到期时间和去向。 r n我是莱斯特郡交通改善运动的主席，我们定期与Arriva的当地管理层会面。在上次会议上，我们提起了此事，并被告知这是其市场部门的一项举措，完全没有求助于当地管理部门。
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