Along with the proliferation of green buildings comes the question: "How do building professionals measure the success of a green building?" Of course, rating systems (such as LEED) measure how green the building is, but Platinum, Gold, and Silver don't reveal how the building performs on a daily basis. Andrew Shapiro, founder and CEO at New York City-based GreenOrder, a business strategy and marketing firm that helps companies align environmental and energy leadership with business objectives, points to quantitative research that shows greater worker productivity, less absenteeism, higher job satisfaction, and even higher sales in retail locations as benefits to occupants of green buildings. But, what do the occupants - those who work in the building - have to say about daylighting, thermal comfort, and energy efficiency? Do they see the results of working in a green building? Collecting their input is critical to meeting the goals of green building.
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