Towards desktop personal travel agents

摘要

The growth of the World Wide Web has invested personal computer users with direct access to a wealth of information sources and services-for example, one can now check stock market share prices, book flight tickets or even do grocery shopping over the Internet. However, while the Internet enables direct access to various information sources and services, effectively integrating these services to provide a total solution to a complex task, such as arranging a transatlantic trip itinerary, remains a challenging task that requires significant human intervention.