The shipmaster was trying hard not to be cynical. "We go in for 'toolbox talks' before undertaking any work, according to the company's instructions", he told me. The officer in charge talks to the crew members about the job in hand, specifying the objectives, the equipment that will be needed, the safety factors, and, he went on "we always end our instructions with the question - 'have you understood?'"
展开▼
