PENALISING THE UNRULY PASSENGER: WHEN TOKYO DOESN'T STAND UP IN COURT

摘要

Passengers used to have so much respect for cabin crew and incidents of unruly behaviour were rare and due, primarily, to a fear of flying and the over consumption of alcohol or use of narcotic substances. Times have changed and the range of causal factors has increased. According to lATA's STEADES (Safety and Trend Evaluation, Analysis and Data Exchange System), unruly passenger behaviour increased by 54% in the period 2007 to 2011. In total, there were 6,156 unruly passenger incidents recorded for 2011, up from 5,544 such incidents recorded for 2010. For the period 2007 to 2011, 22% of all incidents were serious enough to require the intervention of police or security services at the place of landing. The data collected was provided voluntarily and even though it gives a significant sample, it does not constitute an industry-wide view of unruly behaviour on flights worldwide.