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Stay in touch with customers using Connected Workshop from CDK Global

机译:使用CDK Global的Connected Workshop与客户保持联系

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The CDK Global Connected Workshop enables dealers to regularly communicate with their customers and offer them a seamless digital journey. From booking services to checking their car in and collecting it again once ready, the Connected Workshop streamlines the process and reduces delays. In the digital age, keeping in touch with customers is even more important, as well as ensuring they have control over their servicing and can access information 24/7. Service Online allows customers to manage their own service bookings and integrates with the DMS and workshop diary automatically, which benefits both the dealership and the consumer.
机译:CDK全球互联研讨会使经销商能够与他们的客户进行定期交流,并为他们提供无缝的数字旅程。从预订服务到检修汽车并准备好再取车,互联车间简化了流程并减少了延误。在数字时代,与客户保持联系更加重要,并确保他们能够控制服务并可以24/7全天候访问信息。在线服务使客户可以管理自己的服务预订,并与DMS和车间日记自动集成,这对经销商和消费者均有利。

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    《Automotive Management》 |2019年第decaappa期|28-29|共2页
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