Retail and hospitality buildings are an integral part of any developed area. It is hard to imagine any urbanized area without shops, stores, restaurants, hotels, inns, and the like to both attract and serve people. Designing those spaces requires an understanding of the needs of the owners or tenants and the trends or forces that are moving the market. It also means understanding the types of products and materials that are best suited to hold up to the rigors of heavy use and high volumes of people. While it is easy to focus on the appearance and branding aspects of hospitality and retail spaces, it is equally important to recognize the need for paying attention to the durability and reliability aspect of many of the functional needs of these buildings and facilities too. That includes the public areas where people form their first impressions, but it also includes some of the behind-the-scenes areas or back-of-house spaces. All of these spaces need to be attractive, comfortable, durable, and functional in order for the staff to carry out its work and for customers to have a positive and pleasurable experience.
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