There's no question that we live in a data-driven world. Piles of files and records galore have spawned an entire industry—information management—that seeks to help organizations collect, organize, retain, store, and even encrypt all of their electronic files as well as all of their paper records that were generated long before there was a computer in every cubicle. Water utilities are learning the value of managing the reams of data they generate—from allowing them to make better short- and long-term business decisions to providing water of higher quality.
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